Option 1: Delete Local Data Immediately
Since your game data is stored directly on your phone or browser, you can erase it instantly without waiting for customer support:
On Android Device:
Open Settings ➔ Apps ➔ Block Rush 2K ➔ Storage & Cache ➔ Tap "Clear Storage" and "Clear Cache".
In Web Browser:
Click your browser settings ➔ Clear Browsing Data ➔ Select "Cookies and site data" (or open Settings in the game and use the Reset option).
Reset Advertising ID (Optional):
On your Android device, go to Settings ➔ Google ➔ All Services ➔ Ads ➔ Tap "Delete Advertising ID" to sever any advertising profile.
Option 2: Request Cloud & Telemetry Deletion
If you would like us to purge any associated diagnostic telemetry, Firebase analytics instances, or communication logs associated with your device or IP address, please submit a deletion request below:
Or send an email directly to:
tambanizwavhudimitambo@gmail.comData Scope & Retention Policy
In accordance with Google Play Developer Policies, GDPR, and CCPA requirements, here is what happens when you request data deletion:
| Data Category | Action Taken | Retention Timeline |
|---|---|---|
| Local Game Save | Deleted locally via app/browser storage clear | Immediate |
| Firebase Analytics ID | Anonymized and purged from Firebase project telemetry | Within 30 days |
| Crashlytics Logs | Associated device crash stack traces purged | Within 30 days |
| Support Inquiries | Customer support correspondence deleted | Within 30 days |
| In-App Purchase Records | Financial records retained only as required by tax and Google Play legal obligations | As mandated by law (Google Play) |